Get support

There are two ways to reach us, depending on whether you already have the SavingsBox or SavingsBox Pro app installed.

Already using the app? Use in-app Support

The fastest way to get help is from inside the app — it creates a real, tracked ticket our team responds to directly, and Premium and SavingsBox Pro subscribers get priority handling automatically.

1. Open SavingsBox or SavingsBox Pro and go to Profile > Support
2. Choose a category, briefly describe what’s going on, and submit
3. You’ll get a response by push notification and email, and can see the full reply in the app

Don’t have the app yet, or can’t sign in?

Email us directly and a real person on our team will get back to you.

Other common requests

• Want to delete your account or data? Request deletion — no app login needed.
• Questions about a subscription cancellation or refund? Read our Cancellation Policy.
• Think your account may have been accessed without your permission? Email legal@thesavingsbox.com right away — see our Privacy Policy for detail.