Privacy Policy
Last updated: May 23, 2026
At SavingsBox, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
1. Information we collect
We collect information you provide directly to us when you create an account, including your name, email address, phone number, date of birth, and the last four digits of your Social Security Number for identity verification purposes. We also collect financial information such as bank account details through our secure partner Plaid, and payment information processed by Stripe. We automatically collect usage data, device information, and IP addresses when you use our services.
2. How we use your information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and send you information about products and services. We also use your information to verify your identity, prevent fraud, and comply with legal obligations. We may use aggregated, anonymized data for analytics and research purposes.
3. Information sharing
We do not sell your personal information to third parties. We share your information with trusted service providers who assist us in operating our platform, including Stripe for payment processing, Plaid for bank account linking, and Anthropic for AI-powered financial coaching. We may also share information when required by law, to protect our rights, or in connection with a merger or acquisition. Finance professionals you book appointments with will have access to limited profile information necessary to provide their services.
4. Data security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security audits. Your financial data is handled by PCI-DSS compliant partners. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.
6. Your rights
You have the right to access, correct, or delete your personal information. You may also request that we restrict processing of your data or object to certain uses. To exercise these rights, contact us at privacy@thesavingsbox.com. We will respond to your request within 30 days. California residents have additional rights under the California Consumer Privacy Act (CCPA).
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our service may not function properly.
8. Children's privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete that information.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact us
If you have any questions about this Privacy Policy, please contact us at privacy@thesavingsbox.com or write to us at SavingsBox, Inc., Columbus, Ohio, United States.
Questions about our privacy practices? Contact us at privacy@thesavingsbox.com